Important Phone Numbers & Contact Information
We welcome your feedback and are here to answer any of your questions.
Phone Numbers
General Numbers
- operator: 781-979-3000
- appointment scheduling: 781-338-7111
- doctor finder helpline: 800-540-9191
- administration: 781-979-3000
- human resources: 781-306-6565
Hospitals
- Lawrence Memorial Hospital of Medford: 781-306-6000
- TTY/TDD phone line: 781-306-6681
- MelroseWakefield Hospital: 781-979-3000
- TTY/TDD phone line: 781-979-3334
Urgent Care
- Lawrence Memorial Hospital Urgent Care, Medford: 781-306-6100
- MelroseWakefield Urgent Care, Reading: 781-213-5500
Billing & Financial Counseling
- Billing Questions: 781-338-7000
- Request a Price Estimate: 781-338-7447
- Financial counseling appointment scheduling: 781-338-7111
- Financial counselors at Lawrence Memorial Hospital: 781-306-6203
- Financial counseling at MelroseWakefield Hospital: 781-979-3593 or 781-979-3437
Medical Records
- Lawrence Memorial Hospital: 781-306-6555
- MelroseWakefield Hospital: 781-979-3213
Gift Shops
- Lawrence Memorial Hospital of Medford: 781- 306-6676
- MelroseWakefield Hospital: 781-979-3950
Home Health Services (VNA & Hospice)
- Hallmark Health Visiting Nurses Association: 781-338-7800
- Hallmark Health Hospice: 781-338-7866
Nursing and Professional Education
- Lawrence Memorial/Regis College Nursing & Radiography Program: 781-306-6600
- Center for Professional Development: 781-306-6750
Feedback
If you wish to reach a member of our executive leadership team with a comment or concern, please email administration@melrosewakefield.org.
Satisfaction
You may also voice concerns about your medical care by calling our Patient Satisfaction Facilitator at 781-979-3021.
Safety Concerns
You may contact our safety hotline at 781-979-3040 or report quality concerns to the Massachusetts Department of Public Health at 617-753-8000 and/or the Joint Commission Office of Quality Monitoring at 800-994-6610.
