Phone Numbers

General Numbers

• operator: 781-979-3000
• appointment scheduling: 781-338-7111
• doctor finder helpline: 800-540-9191
• administration: 781-979-3000
• human resources: 781-306-6565

Hospitals

• Lawrence Memorial Hospital of Medford: 781-306-6000
  • TTY/TDD phone line: 781-306-6681
• MelroseWakefield Hospital: 781-979-3000
  • TTY/TDD phone line: 781-979-3334

Urgent Care

• Lawrence Memorial Hospital Urgent Care, Medford: 781-306-6100
• MelroseWakefield Urgent Care, Reading: 781-213-5500

Billing & Financial Counseling

• Billing Questions: 781-338-7000
• Request a Price Estimate: 781-338-7447
• Financial counseling appointment scheduling: 781-338-7111
  • Financial counselors at Lawrence Memorial Hospital: 781-306-6203
  • Financial counseling at MelroseWakefield Hospital: 781-979-3593 or 781-979-3437

Medical Records

• Lawrence Memorial Hospital: 781-306-6555
• MelroseWakefield Hospital: 781-979-3213

Gift Shops

• Lawrence Memorial Hospital of Medford: 781- 306-6676
• MelroseWakefield Hospital: 781-979-3950

Home Health Services (VNA & Hospice)

• Hallmark Health Visiting Nurses Association: 781-338-7800
• Hallmark Health Hospice: 781-338-7866

Nursing and Professional Education

• Lawrence Memorial/Regis College Nursing & Radiography Program: 781-306-6600
• Center for Professional Development: 781-306-6750

Feedback

If you wish to reach a member of our executive leadership team with a comment or concern, please email administration@melrosewakefield.org.

Satisfaction

You may also voice concerns about your medical care by calling our Patient Satisfaction Facilitator at 781-979-3021.

Safety Concerns

You may contact our safety hotline at 781-979-3040 or report quality concerns to the Massachusetts Department of Public Health at 617-753-8000 and/or the Joint Commission Office of Quality Monitoring at 800-994-6610.