Safe with Us

Keeping You Safe

Patient safety is always our priority and we are committed to providing the highest quality care and ensuring the safety of our patients and staff. Although many restrictions and guidelines have changed across the state, hospitals and health care providers continue to follow and high level of safety precautions.

At Our Hospitals

When you visit MelroseWakefield Hospital and Lawrence Memorial Hospital of Medford you can expect:

• Universal masking for patients, visitor, and staff
• Symptom screening daily of patients, employees and visitors
• Testing of patients per CDC guidelines
• Changes in facilities to accommodate and promote social distancing
• Advanced cleaning and sterilization, including UV light sterilization
• Isolation units for COVID-19 patients

At Our Outpatient Centers and Physician Offices

If you have an appointment you can expect:

• Universal masking for patients, visitor, and staff
• Symptom screening daily of employees
• Pre-screening and pre-registration of patients by phone
• Telemedicine appointments
• Changes in facilities to accommodate and promote social distancing
• Cleaning and sanitizing between appointments and nightly
• Staggering of appointments to promote social distancing

Don’t Delay the Care You Need

We continue to safely treat patients with non-COVID-19 emergencies and time-sensitive medical needs, especially those with acute and chronic conditions.

If you have a medical emergency including chest pains, difficulty breathing or symptoms of stroke, don’t delay – call 911. Because emergencies do not wait until a pandemic is over, a number of measures have been put in place to safely care for all patients and all emergencies, including separate care areas, isolation units within the hospital, symptom screening and masking, and disinfecting of care areas.

If You Have Questions

Don’t the delay the care you need, call your doctor’s office to learn about how we are keeping you safe.