Useful Tools for Our Patients

We strive to make your experience with our staff and at our facilities the best it can be.

Communicate Feedback About Your Care

We care about your care and want to hear if you have any concerns regarding your care at MelroseWakefield Healthcare. Please call our patient satisfaction facilitator at 781-979-3021.

You may also contact the Massachusetts Department of Public Health at 617-753-8000 and/or notify the Joint Commission Office of Quality Monitoring to report any concerns by calling 800-994-6610 or email the Joint Commission.

If you have any safety concerns, please contact MelroseWakefield Healthcare’s Safety Hotline at 781-979-3040.

Recognizing Staff


Monthly recognition of five employees who perform acts that align with any of our five cornerstones: people, quality, service, growth and finance.

Please complete this form if you would like to recognize someone for providing you with excellent care:

Way to Go Nomination Form