Important Information for Visitors
For the safety of patients, visitors and staff, the following visitor restrictions are in place at this time, regardless of vaccination status.
Visitor Policy
For the safety of patients, visitors and staff, the following visitor restrictions are in place at this time, regardless of vaccination status. Effective March 8, 2022, our visitor policy is:
- Visiting hours are 11 a.m. to 7 p.m. daily.
- Visitors are required to wear a mask at all times, even if vaccinated. Effective May 12, 2023, wearing a mask is optional.
- Visitors must stay with the patient during the visit.
Visiting specific patients or care areas:
- Inpatient: Patients are limited to one or two visitors at a time between the hours of 11 a.m. to 7 p.m.
- Labor & Delivery and Maternal-Newborn: Patients may continue to have their support person. One visitor is allowed without hourly restrictions.
- Outpatient: Patients are permitted to have one support person with them.
- Emergency Department: Patients are permitted one support person. Visitors are allowed without any hourly restrictions.
- Breast Health Center: Patients may have one support person.
- Behavioral Health: Visitors must schedule a visit in advance. Visitors must show an ID and will be screened prior to visiting.
Thank you for your patience and cooperation as we work to help keep everyone safe.
Learn more about what we are doing to deliver quality care safely and ensure that you are Safe with Us.
Parking
Free parking is available at our hospitals. If you have any questions about where to park or need assistance finding a space, ask the on-duty security person or the receptionist in the main lobby.
Valet Parking
Free valet parking is available to patients from 8 a.m. to 4:30 p.m.
Non-smoking Policy
Thank you for respecting that all our facilities and campuses are tobacco-free/smoke-free. Smoking is not permitted anywhere on campus.
Latex Balloon Policy
No arrangements or bouquets that contain latex balloons will be accepted. Because the latex proteins become airborne when one of these balloons pops, it could predispose anyone in the vicinity to a potentially dangerous allergic reaction; for this reason, we will no longer allow latex in our facilities.
Gift Shop
The MelroseWakefield Hospital gift shop is open during select hours offering a variety of items.
