Important Information for Visitors
Visitors are valued and play a key role in a loved one’s healing process.
Restricting Visitors Due to COVID-19 (Coronavirus)
We are taking extra precautions to protect our patients, staff, and visitors. We are currently limiting all visitors to the hospital. Exceptions are only made in advance in coordination with the care team.
Free parking is available at our hospitals. For our visitor’s safety, our parking lots are patrolled by security personnel around the clock. If you have any questions about where to park or need assistance finding a space, ask the on-duty security person or the receptionist in the main lobby.
We also offer complimentary valet parking Monday through Friday to all of our visitors at MelroseWakefield Hospital.
Thank you for respecting that all our facilities and campuses are tobacco-free.
Latex Balloon Policy
No arrangements or bouquets that contain latex balloons will be accepted. Because the latex proteins become airborne when one of these balloons pops, it could predispose anyone in the vicinity to a potentially dangerous allergic reaction; for this reason, we will no longer allow latex in our facilities.
Our gift shops offer a variety of quality gifts and personal items at a full range of prices including baby clothes, flowers, reading material, snacks, and specialty gifts. Visit either of our locations in the front lobbies of our hospitals.
Visiting Hours at MelroseWakefield Hospital
Visiting hours are tailored to meet the needs of our patients and their loved ones. General visiting hours are 10 a.m. – 8 p.m. Please check with the nursing staff for details.
During visits, we ask that you respect the privacy and rest of other patients. Also, please be aware that your visits may be interrupted at any given time to allow for treatment and/or testing.
In support of healing and rest, quiet time is recognized on many of our inpatient units. Please refrain from visiting during these hours: medical 3 from 1:30 – 2:30 p.m.; medical 4 from 2 – 3 p.m.; and medical 5 from 1 -2 p.m.
At the beginning of quiet time, lights are turned down, phone volumes remain low and staff members speak in quieter tones. Physicians and all staff participate in this best practice initiative by refraining from scheduling treatments and/or visits to the units. Quiet time restrictions are waived whenever a patient’s clinical condition warrants.
Medical 6/Inpatient Psychiatry
5:30-7:30 p.m. (no visitors under the age of 14)
MelroseWakefield Hospital Maternity Unit
Fathers/support person designated by the mother may stay overnight in private rooms and can visit anytime 24 hours a day.
Siblings and grandparents may visit anytime during the first 24 hours and then general visitation hours apply.
General visitation for maternity is between 10 a.m. – 1 p.m. and 3 – 8 p.m. From 1 – 3 p.m. patients participate in serenity time and visitors are not allowed during this time.